General conditions of use


These General Conditions of Regular Use of the provision of services that the Travel Agency Pleyades S.L. (hereinafter, OLÉ COLOMBIA) will provide through this Website (hereinafter, the Website).
The data of OLÉ COLOMBIA are the following:

• Owner: Agencia Viajes Pleyades S.L.
• Number of C.I.F.: B-72338577
• Address: Calle General Primo de Rivera 6 floor 4 office 7, Algeciras, Cádiz.
• Contact email: olecolombia.v@gmail.com

1.- Acceptance of the general conditions of use and access to the website

By contracting the services of the Website, Users accept the General Prescriptions of Use, which define the rights and obligations of OLÉ COLOMBIA and the Users within the framework of the Website.

These are the general conditions of use of the website that are already in force. the user.

For the access to the Website, the registration of the Users is not required. However, in order to contract the services offered by OLÉ COLOMBIA, the User’s registration and acceptance of these conditions is required before formalizing the corresponding payment.

2.- Object of the website

OLÉ COLOMBIA has developed this Website to offer users a reservation service for activities, excursions, tours and guided tours in Colombia.

OLÉ COLOMBIA, information on activities, excursions, tours and guided tours, as well as transfers, services provided by third-party collaborators of OLÉ COLOMBIA (hereinafter, the Provider / s). Therefore, OLÉ COLOMBIA IS LIMITED EXCLUSIVELY TO OFFERING THROUGH THE WEB SITE A RESERVATION SERVICE OF ACTIVITIES, EXCURSIONS, CIRCUITS, GUIDED VISITS AND TRANSFERS IN COLOMBIA, WHICH ARE DIRECTLY EXECUTED BY THE PROVIDERS.

3.- Book at OLÉ COLOMBIA and register on the website

In order to make reservations through the Website, users who can access their personal data, name, surname, e-mail and mobile phone, or where appropriate, the data of the person in the name of which the reservation is reserved. activity, excursion, circuit, guided tour, as well as transfers, so that OLÉ COLOMBIA can make the reservation requested by the User.

By virtue of these General Conditions of Use, the Users declare to provide true, exact, current and complete information about their identity, or their case about the person in whose name the activity or transfer is reserved. In this sense, the Users who are responsible for the accuracy of the data provided to OLÉ COLOMBIA and for any consequence that may arise from the errors in the information provided.

4.- Special conditions regarding booking of activities, excursions and guided tours

The reservations that each user makes through the website are subject to the specific conditions that the applications of each activity, excursion, circuit or guided tour. The user can find these conditions in the description page of the website for each of these services, as well as in the confirmation email that OLÉ COLOMBIA sent him once he made the reservation.

4.1.- General conditions applicable to all reservations.

In general, the reservation of activities, excursions, tours and guided tours promoted by OLÉ COLOMBIA through the Website is subject to the following conditions:

• The dates and times of the activities, excursions, tours and guided visits published on the Website have been pre-established by the Suppliers and do not allow the type of modification in this regard. It would only be possible to change the date and time of an activity, visit and guided tour if the user has contracted a private service, in that case we would have to discuss this issue directly with OLÉ COLOMBIA by sending an email to olecolombia.v@gmail. com . In any case, the answer of OLÉ COLOMBIA depends on the conditions of each provider.

• Users can modify the data of their reservations provided that the conditions of the activity, excursion, circuit and / or guided tour allow it. To make this change, the user will have to send an email to olécolombia.v@gmail.com change the change to make.

• The minimum advance time for each reservation varies depending on the activity, excursion, circuit and guided tour you wish to reserve. This particular aspect can be seen in the tab of the activity on the Website. OLÉ COLOMBIA informs you that it is not possible to book an activity in advance